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Website Maintenance Agreement
Free website maintenance agreement template for ongoing website support, updates, and hosting services after a site is launched.
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- Free, always
This free website maintenance agreement covers 1. Services Included, 2. Fee, 3. Response Times, 4. Work Beyond Scope, 5. Hosting (if applicable) with 14 clearly marked [placeholder] fields to fill in — built for founders, freelancers, and small business owners formalizing a business decision or agreement without paying a lawyer to draft it from scratch. Copy it into your own word processor, fill in the placeholders, and review it — or adapt it — before use. It's part of docstoc's free document template library, alongside business, legal, real estate, finance, and HR templates. Every template here is free to copy with no signup required, and each one carries a plain disclaimer: this is a starting point for informational purposes, not a substitute for advice from a licensed professional in your jurisdiction.
Website Maintenance Agreement
Provider: [Name/Company] · Client: [Name] · Effective Date: [Date]
1. Services Included
Provider will perform the following maintenance services for Client's website at [URL]:
- [ ] Software/plugin updates
- [ ] Security monitoring and malware scans
- [ ] Regular backups ([Frequency])
- [ ] Uptime monitoring
- [ ] Minor content updates (up to [Number] hours/month)
- [ ] [Other services]
2. Fee
Monthly fee: [Amount], billed [in advance/arrears] on the [Day] of each month.
3. Response Times
Provider will respond to reported issues within [Timeframe] and resolve critical issues (site down) within [Timeframe].
4. Work Beyond Scope
Requests beyond the included hours or services above will be billed at [Hourly rate], with Client's prior approval.
5. Hosting (if applicable)
[State whether hosting is included in this agreement or billed/managed separately.]
6. Term and Termination
This Agreement runs [month-to-month / for a Term], and either party may terminate with [Notice Period] notice.
7. Client's Data
Provider will maintain backups per Section 1 but recommends Client also maintain independent backups.
Provider: ______________________ Date: ____________ Client: ______________________ Date: ____________
*Defining "critical" versus routine issues and giving each a different response time (Section 3) sets a client's expectations correctly — a typo fix and a site-down emergency shouldn't have the same SLA.*
Edit directly in the box above. Download PDF anytime — the docstoc.io footer is always included and cannot be removed.
What's included
- Edit online — click the document, fill in placeholders, download a PDF
- 7 standard sections: 1. Services Included, 2. Fee, 3. Response Times, 4. Work Beyond Scope, 5. Hosting (if applicable), 6. Term and Termination, …
- 14 clearly marked [placeholder] fields for quick personalizing
- Free to use — no account or signup required
- Fully editable — adjust any clause to match your actual situation
- Includes a signature block, ready to print or sign digitally
- Fixed docstoc.io footer on every PDF (not removable)
Who this template is for
Freelancers & solo founders
Handling routine business paperwork without commissioning custom legal drafting for every document.
Small businesses
Standardizing recurring documents — leases, agreements, notices — across a growing operation.
Anyone reviewing before signing
Using a clear starting structure to understand what a document should cover, even if a lawyer finalizes it.
Early-stage businesses
Getting the basics documented before things get more complex.
FAQ
Is this website maintenance agreement template really free?
Yes, completely free — view, edit, and download this website maintenance agreement as a PDF without creating an account.
What does this website maintenance agreement cover?
This business template includes 1. Services Included, 2. Fee, 3. Response Times, 4. Work Beyond Scope. Fill in the [bracketed] placeholders, edit any clause online, then download a PDF — the docstoc.io footer stays on every export.
Is this legal advice?
No. Templates like this cover the common ground most businesses need, but they can't anticipate your specific deal terms, jurisdiction, or industry rules. Treat it as a first draft to build from, and get a business attorney's eyes on it before signing anything that matters.
Can I edit the wording?
Yes. All 14 placeholder fields and every clause are editable right on the page — change what doesn't fit, then download an updated PDF anytime.
Where can I find more free templates like this?
Browse more free business and related document templates in the docstoc library at /document-templates/.
More free document templates
- Single-Member LLC Operating Agreement
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Five products, one platform
Why use this instead of a generic template
Security
Served over SSL from Cloudflare's edge network — no ad trackers, no third-party scripts on template pages.
Legality
Templates are drafted for general use, not a substitute for legal advice — check the note on each page for specifics.
Privacy
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Speed
Copy the subject and body directly — no form to fill in, no export step, no waiting on a download link.
Mobile-friendly
Every template page works the same on a phone as a desktop — copy on the go, no app required.
API available
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