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Computer Service Agreement
Free computer/IT service agreement template for a technician or IT provider servicing a client's equipment or network.
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This free computer service agreement covers 1. Services, 2. Fee Structure, 3. Response Time, 4. Data, 5. Remote Access with 12 clearly marked [placeholder] fields to fill in — built for founders, freelancers, and small business owners formalizing a business decision or agreement without paying a lawyer to draft it from scratch. Copy it into your own word processor, fill in the placeholders, and review it — or adapt it — before use. It's part of docstoc's free document template library, alongside business, legal, real estate, finance, and HR templates. Every template here is free to copy with no signup required, and each one carries a plain disclaimer: this is a starting point for informational purposes, not a substitute for advice from a licensed professional in your jurisdiction.
Computer Service Agreement
Provider: [Name/Company] Client: [Name] Effective Date: [Date]
1. Services
Provider will provide: [e.g. "on-call IT support, network maintenance, and troubleshooting"] for Client's [systems/devices described].
2. Fee Structure
[Choose one: "Hourly rate of [Amount]" / "Flat monthly fee of [Amount] covering up to [Number] hours" / "Per-incident rate of [Amount]"]
3. Response Time
Provider will respond to service requests within [Timeframe], and aims to resolve [critical/non-critical] issues within [Timeframe].
4. Data
[State expectations around data backup responsibility — commonly Client's own responsibility unless backup is explicitly included in scope.]
5. Remote Access
[If Provider needs remote access to Client's systems, describe the tool used and any security expectations.]
6. Warranty
Provider warrants work performed will be free of defects for [Warranty Period]; this does not cover new issues unrelated to the original service.
7. Term and Termination
This Agreement runs for [Term] and may be terminated by either party with [Notice Period] notice.
Provider: ______________________ Date: ____________ Client: ______________________ Date: ____________
*Stating clearly who's responsible for data backup (Section 4) before any service begins is the single most consequential clause here — data loss during a repair, with no agreed backup responsibility, is a common and painful dispute.*
Edit directly in the box above. Download PDF anytime — the docstoc.io footer is always included and cannot be removed.
What's included
- Edit online — click the document, fill in placeholders, download a PDF
- 7 standard sections: 1. Services, 2. Fee Structure, 3. Response Time, 4. Data, 5. Remote Access, 6. Warranty, …
- 12 clearly marked [placeholder] fields for quick personalizing
- Free to use — no account or signup required
- Fully editable — adjust any clause to match your actual situation
- Includes a signature block, ready to print or sign digitally
- Fixed docstoc.io footer on every PDF (not removable)
Who this template is for
Freelancers & solo founders
Handling routine business paperwork without commissioning custom legal drafting for every document.
Small businesses
Standardizing recurring documents — leases, agreements, notices — across a growing operation.
Anyone reviewing before signing
Using a clear starting structure to understand what a document should cover, even if a lawyer finalizes it.
Early-stage businesses
Getting the basics documented before things get more complex.
FAQ
Is this computer service agreement template really free?
Yes — this Computer Service Agreement template on docstoc is free to view, edit online, and download as a PDF with no account or signup required.
What does this computer service agreement cover?
This business template includes 1. Services, 2. Fee Structure, 3. Response Time, 4. Data. Fill in the [bracketed] placeholders, edit any clause online, then download a PDF — the docstoc.io footer stays on every export.
Is this legal advice?
No. Templates like this cover the common ground most businesses need, but they can't anticipate your specific deal terms, jurisdiction, or industry rules. Treat it as a first draft to build from, and get a business attorney's eyes on it before signing anything that matters.
Can I edit the wording?
Yes. All 12 placeholder fields and every clause are editable right on the page — change what doesn't fit, then download an updated PDF anytime.
Where can I find more free templates like this?
Browse more free business and related document templates in the docstoc library at /document-templates/.
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Why use this instead of a generic template
Security
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Legality
Templates are drafted for general use, not a substitute for legal advice — check the note on each page for specifics.
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Speed
Copy the subject and body directly — no form to fill in, no export step, no waiting on a download link.
Mobile-friendly
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API available
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