Grievance Policy

Company: [Company Name] · Effective Date: [Date]

Purpose

This policy provides a fair, consistent process for employees to raise workplace concerns and have them addressed promptly.

Scope

This policy covers concerns about working conditions, treatment by a colleague or supervisor, and application of company policy. Concerns involving discrimination or harassment should instead be raised under the Anti-Harassment Policy.

Process

1. Informal resolution: Employees are encouraged to first raise the issue directly with the person involved or their manager, where appropriate. 2. Formal grievance: If informal resolution isn't possible or appropriate, the employee submits a written grievance to [HR/designated contact] using the Employee Grievance Form. 3. Investigation: [HR/designated contact] investigates within [Number] business days. 4. Resolution: The employee receives a written response outlining the outcome and any action taken. 5. Appeal: If unsatisfied, the employee may appeal to [Higher authority] within [Number] days of the resolution.

No Retaliation

[Company Name] prohibits retaliation against any employee who raises a grievance in good faith.

Confidentiality

Grievances are handled as confidentially as possible, consistent with the need to investigate thoroughly.

Adopted by: ______________________ Date: ____________

*A grievance policy only builds trust if employees actually see it used fairly and without retaliation — a policy that exists on paper but is never followed in practice does more harm than having none at all.*